Terms of Service

These Terms govern your use of foundlyagency.comand the services provided by FoundlyAgency ("we", "us"). By using our site or engaging our services, you agree to these Terms. The specific scope, deliverables, and fees of any project are set out in a separate quote or agreement, which takes precedence where it differs.

Our services

We provide website design and build, SEO, Local SEO, AI-search optimisation (GEO), Google Business Profile setup and management, website maintenance, and content — as described on this site and detailed in your individual agreement.

No guarantee of results

Search rankings and visibility depend on third parties (such as Google and AI providers) and factors outside our control. We apply proven best practices and work diligently, but we do not guarantee any specific ranking, traffic, or business result.

Your responsibilities

• Provide accurate information, content, and any access we need to deliver the work.
• Give timely feedback and approvals so projects can progress on schedule.
• Ensure content you supply does not infringe others' rights.

Fees, plans & cancellation

Fees are set out in your quote or plan. Monthly plans continue until cancelled; there is no long-term lock-in, and you may cancel with reasonable notice. Complimentary first-year hosting applies where stated in your plan.

Ownership

On full payment, your website and domain are yours. We retain ownership of our own tools, methods, and pre-existing materials. Unless you ask us not to, we may show completed work in our portfolio.

Third-party services

Our services may rely on third parties (e.g. Google, Cloudflare, Meta/WhatsApp). Your use of those services is also subject to their terms.

Limitation of liability

To the extent permitted by law, our total liability arising from our services is limited to the fees you paid for the service in question. We are not liable for indirect or consequential losses.

Governing law

These Terms are governed by the laws of Malaysia.

Contact

Questions? Email working.060525@gmail.com or message us on WhatsApp at +60 18-408 2046.

These Terms are provided as a general template and should be reviewed for your specific circumstances before relying on them.